Terms & Conditions
Last Updated August 21, 2021
We want you to be satisfied with your purchase, but we also want you to give your best effort to apply the entire process taught in the course to your project. We offer a 30-day refund period for purchases of particular courses from Our Offerings. However, in order to qualify for a refund, you must submit proof (as detailed below) that you did the work in the course and it did not work for you.
In the event that you decide your purchase was not the right decision for you or your business, within 30 days of enrollment, contact our support team at [email protected] and let us know you’d like a refund by the 30th day at 11:59 CST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund. All refunds are discretionary as determined by Kinwoven LLC.
The work that you need to submit with your request for a refund includes ALL of the following items:
- Proof of completed course workbook;
- Completed course challenges including screenshots of your Style Board, Design Board, and Design Plan (in accordance with course work);
- Before and after photos timestamped after the date of your purchase, and
- Proof of active participation in the Private Message Boards.
We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 30 days, and attach the required complete coursework as outlined above, you are required by law to complete the remaining payments of your payment plan.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]